Training: The Key To Happy Users Knowing how to use your new system effectively is the key to making your investment worthwhile and keeping your users happy Training is definitely one area you donϜt want to skimp on.
The best Partners have dedicated, experienced people focused on training. Take note : a highly skilled implementation consultant does not always make a good trainer! Ask to meet the trainer or to audit a training session so you
can evaluate the quality of the training.
Sunday, July 26, 2009
Saturday, July 25, 2009
ERP Project Manager
Labels:
ERP Question
Will I have a specific ERP project manager assigned to my project ? what is the Person's experience level ?
Ask to meet your project manager in person. Make sure you like their personality and trust their expertise, as you will be working very closely with this person over the duration of the project.
Insist that this person be at all critical meetings over the course of the project. For the most successful project, assign someone to manage the process on your side and to communicate regularly with the Partner.
Make sure the proposal clearly states who is responsible for what - on your side and the Partners side.
Ask to meet your project manager in person. Make sure you like their personality and trust their expertise, as you will be working very closely with this person over the duration of the project.
Insist that this person be at all critical meetings over the course of the project. For the most successful project, assign someone to manage the process on your side and to communicate regularly with the Partner.
Make sure the proposal clearly states who is responsible for what - on your side and the Partners side.
Friday, July 24, 2009
ERP Customization
Labels:
ERP Question
Customization & Custom Development: Proceed with caution!
Minor customizations made by an experienced Partner can give you the one feature you need to make the software a perfect fit.
But major software customization should only be considered if you have a business critical process that cannot be changed.
Save: To minimize customizations, take the time to fully define and review your internal processes. This exercise may uncover ways you can be more efficient
using the software as it is.
Ask the ERP vendor Are they work with the software with source code?
If customization work is not done by the Partner installing your system, this should raise a red flag! This means you may have to rely on an outside programmer. You want all support to be provided by a Partner who is accessible and has a verifiable reputation.
If major customizations are required, a Partner that is authorized to work with the source code of the software system can likely do faster custom development and save you money.
Minor customizations made by an experienced Partner can give you the one feature you need to make the software a perfect fit.
But major software customization should only be considered if you have a business critical process that cannot be changed.
Save: To minimize customizations, take the time to fully define and review your internal processes. This exercise may uncover ways you can be more efficient
using the software as it is.
Ask the ERP vendor Are they work with the software with source code?
If customization work is not done by the Partner installing your system, this should raise a red flag! This means you may have to rely on an outside programmer. You want all support to be provided by a Partner who is accessible and has a verifiable reputation.
If major customizations are required, a Partner that is authorized to work with the source code of the software system can likely do faster custom development and save you money.
Thursday, July 23, 2009
ERP Data Conversion
Labels:
ERP Question
Tips for ERP Data Conversion :
One way to save money is to convert data from the old system at a summary level instead of a detailed level. For example, convert a summarized journal entry for an entire month's activities instead of bringing over every journal entry historical data for the month.
One way to save money is to convert data from the old system at a summary level instead of a detailed level. For example, convert a summarized journal entry for an entire month's activities instead of bringing over every journal entry historical data for the month.
Wednesday, July 22, 2009
Making Sure You ERP Software Doesn’t Become Shelfware
Buying the software is just the beginning. You need additional services to get your accounting system up and running,convert your data and train your staff.This is where choosing the best ERP Partner and asking the right questions proves extremely valuable. An honest Partner with a proven track record, repeatable processes and experienced staff will take less time and save you money.
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