Customization & Custom Development: Proceed with caution!
Minor customizations made by an experienced Partner can give you the one feature you need to make the software a perfect fit.
But major software customization should only be considered if you have a business critical process that cannot be changed.
Save: To minimize customizations, take the time to fully define and review your internal processes. This exercise may uncover ways you can be more efficient
using the software as it is.
Ask the ERP vendor Are they work with the software with source code?
If customization work is not done by the Partner installing your system, this should raise a red flag! This means you may have to rely on an outside programmer. You want all support to be provided by a Partner who is accessible and has a verifiable reputation.
If major customizations are required, a Partner that is authorized to work with the source code of the software system can likely do faster custom development and save you money.
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