Will I have a specific ERP project manager assigned to my project ? what is the Person's experience level ?
Ask to meet your project manager in person. Make sure you like their personality and trust their expertise, as you will be working very closely with this person over the duration of the project.
Insist that this person be at all critical meetings over the course of the project. For the most successful project, assign someone to manage the process on your side and to communicate regularly with the Partner.
Make sure the proposal clearly states who is responsible for what - on your side and the Partners side.
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