Thru our experiemce there are multiple reasons why ERP implementation can be failed as new systems are deployed into the companies. i see there are poor leadership and lack of project manager experience and also lack of ERP knowledge for certain user.
Point 1.Lack of User Involvement – Without user involvement nobody in the business feels committed to the ERP system, Users need to get themself to be involved from the start of the project , and continuously throughout the development until the end. This requires time and effort which sometimes is not high on an organizations priority. to me 100% user commitment is very important especially in the initially project kick off.
I agreed with you. Most company which implement ERP do not understand the function of ERP, and the dedication they required during the implementation stages. They expect the system to run once it is installed.
ReplyDeleteHowever, at times ERP vendors do not fully understand the requirement of the users when they recommend the system to them. Creating a lot of problem during the implemtation.
Some users will just give up if they feel that the ERP which suppose to increase their efficiency is giving more problem to them.
Due to some of the user too use to a manual system, many "Workarounds" and compromises can be utilized to circumvent bad or inefficient processes.
ReplyDeleteERP implementation failures are a result of focusing the implementation and integrated without the critical steps of attempting to understand and simplify business processes. The most important element to a successful implementation is to follow what is known as the USA Principle - Understand, Simplify, and Automate.